Welcome to the GE HealthCare Self-Service Portal

The unique point of access to manage your service

Men with Self-Service Portal

Let's troubleshoot.

Create your service requests in a few seconds.

Insert your email below or click on the Eddy Service icon to start

Eddy can help you to drive diagnosis on your equipment, give you information on current on going service, create new service request and more...

Dear Customer,

We are writing to let you know that we are in the process of changing our GE HealthCare email addresses from the current ge.com domain to gehealthcare.com. This transition follows our spin-off as an independent company in January 2023.

We would like to ensure that any communication coming from GE HealthCare will continue to successfully reach your organization.

To avoid potential interruption, we recommend taking the following actions as soon as possible:

  • Ask your IT teams to whitelist our new gehealthcare.com domain: this will help prevent our emails from being marked as spam and ensure they reach your inbox as intended.

  • Check spam folders: while we are working to minimize any disruption, it is possible that some emails could inadvertently end up in spam or junk folders. If so, please recategorize them as safe/not spam.

  • Update your saved contacts for any GE HealthCare contacts to reflect our new @gehealthcare.com email addresses.

We appreciate your continued partnership and cooperation as we make this transition. We look forward to continuing to serve you and your patients.

GE HealthCare

Track your service in iCenter or on your phone
with the MyGEHealthcare App

24/7 access to create
your service requests
Track your tickets &
have access to operational
and utilization dashboards
Download service reports
Get real-time push
notifications every step
of the service process

We will request an account on your behalf once you create your first service ticket through this portal.
After the account activation, you will have full access to either of these tools